For any requests for assistance, please answer all of the following questions found below to the best of your knowledge. Go to the appropriate category, home or business. You can cut and paste the questions in the body of the form at the bottom of this page or send your info by e-mail.
Our supportive services and investigations are always free of charge, no exceptions.
Step 1: You contact our team or we reach out to you if your situation has been referred to us. We will answer your e-mail / phone call and follow up with a phone interview. The team will then review the interview and see if an investigation or a home visit will be helpful to you. Step 2: We will either come to visit you and/or our team comes to investigate. Step 3: Our team comes out a few times to visit to give support and guidance and / or after conducting a formal investigation, our team evaluates the data collected from your home or business, writes up a full report and has a final meeting with you to share the findings. A copy of the full report is given to you. Depending on the findings or situation, your case could be brought to a close, or could remain open for further support, just depends on the need.
We will refrain from reviewing your photos, video, or recordings. We realize they are important and mean something to you at this time. There are too many variables to consider when reviewing any material. Pictures, videos and recordings always need to be done in a controlled environment. Any questions you might have about them, we will answer during the scheduled phone interview or the day of the investigation if warranted. While we schedule a date and time for your investigation, we ask that you keep a log of occurrences and save materials you have that might be connected to the possible activity in your home or business. Thanks you.
Important Notice: Understand please, we absolutely need the proper permissions to do the investigation at any home. We will not conduct any investigations through third parties. Please discuss this as a family, roommates, etc. We want everyone involved to feel comfortable with our support, work and especially an investigation of this kind, if it appears appropriate to do so. Thank you for your understanding.
If you decide to e-mail us, please put in the subject line: HOME INVESTIGATION REQUEST
PERMISSIONS NEEDED: We will need permission from a top manager/person in charge of the building in order to investigate. This is to help the business to comply with their policies and ours. We will not agree to do any investigations through a third party or employee without proper permission to enter the building. A manager or employee may accompany us during our investigation.
If you decide to contact us by e-mail, please put in the subject line: BUSINESS INVESTIGATION REQUEST
If you have general questions about the paranormal, have a school or community project and need information, feel free to send us your questions and we should get back to you with in a week or so. If you e-mail us, please put in the subject line: INQUIRY ONLY
If you would like us to participate in a public appearance, a presentation or workshop, please provide name of the event, location and dates. We will let you know if we are able to attend. If you e-mail us, please put in the subject line: PUBLIC APPEARANCE REQUEST
Know that we are also on facebook. But in order to protect your privacy, it is advised you do not post any personal information or inquiries on our facebook page. Use e-mail, our phone number or our website to communicate any needs you might have. We look forward to assisting you anyway we can.